This is a topic that has nothing to do with this blog but it's better to report and warn people about certain situations.
In September I bought a card mediaset premium in one of the many shops authorized to sell. Bought the card the dealer tells me to call 199 303 404 to activate your subscription.
decide to pay by debit or credit card (Easy Pay) and the first four months I pay 39.80 every two months as required.
Last week, I see the final bill charge € 4 more, then 43.80.
Through a friend I can get a toll free number 800 919 096 with which customers receive the same assistance without calling 199 303 404 and I diverted to another toll free number 800 949 933 where I am told that I were activated two new additional channels involving the expenditure of € 4 every two months.
once asked how you are allowed to activate a service without asking permission and the operator replies that all customers were informed by a leaflet by post and that if I have not received is not the fault of Mediaset's fault but placed . After arguing with the operator get the cancellation of the service (I hope) and the reimbursement of the month of March. The two euro-February detain them because if I have not communicated in time, the termination of service.
Nice way to treat their customers.
I have already prepared the fax and registered mail to terminate the contract, I will turn to Sky.
For more info: http://www.adiconsum.it/Adiconsum/Pages/News.aspx?n=1057
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